Privacy Policy

Care Business Consulting - Technological Solutions & Digital Consulting

Last updated: July 24, 2024 | Version 4.0

                              Important notice: By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
                              This Privacy Policy ("Policy") explains how CareBusinessConsulting
                              ("Company," "we," "our") collects, uses and protects personal information in connection
                              with the use of our website, services and products, including the CareGFA queue management
                              application (collectively referred to as "Services"). By accessing or
                              using our Services, you accept this policy.
                          

The Company is located at the following addresses:

Douala - Cameroon, Makepe Bloc L

We are committed to protecting your privacy and ensuring your data is processed securely.

Information Collected

Information provided directly:

Name, email address, phone number and other contact details.
User account details when creating an account.
Information provided in support requests or feedback

Information collected automatically:

IP address, browser type, operating system and device type.
Geolocation data (if enabled).
Usage data, such as pages visited.

Cookies and tracking technologies:

Cookies allow us to save your preferences and improve your user experience.
Cookie settings can be managed through your browser.

What we do not collect:

Banking Data: We do not handle or collect any banking or financial information. Any payments are processed by secure third parties compliant with PCI-DSS standards.

Use of your information

We use your personal information to:

Improve our Services and personalize your experience.
Respond to your support requests.
Analyze performance and fix potential technical issues.
Inform you about new features or updates.
Comply with legal obligations.

Sharing your information

Your information may be shared in the following cases:

With authorized service providers performing services on our behalf.
To comply with legal obligations or respond to official requests.
In case of business transactions such as mergers or acquisitions.
As anonymized data for analytics purposes.

Data security

We implement rigorous measures to protect your personal data

against unauthorized access.

Secure Storage:

Your data is stored on encrypted servers accessible only to authorized personnel.

No Banking Data:

Payment information is never collected or stored by our Company

User Responsibility:

You are responsible for protecting your login credentials.

Your rights

In accordance with the law, you have the right to:

Access or modify your personal data.
Request deletion when permitted by law.
Withdraw consent for processing your data.
File a complaint if you believe your rights are not respected.

To exercise these rights, contact us at privacy@carebusinessconsulting.com.

Changes to This Policy

We reserve the right to update this Policy. Changes will be

published with a new effective date.

Contact Us

For any questions, contact our Privacy Officer:

Care Business Consulting SARL
Headquarters: Makepe bloc L, Douala - Cameroon
Tel: +237 697 772 703 | +237 699 073 975
Email: contact@carebusinessconsulting.com
Website: www.carebusinessconsulting.com
RCCM: YAE/2020/B/860 | UIN: M022014404117U